Surcharge:
SuiteCommerce Surcharge Extension
Automate fee recovery and protect your margins without disrupting the customer experience.
The cost of accepting credit cards online doesn’t have to be absorbed entirely by your business. Our SuiteCommerce Surcharge Extension is the fully integrated, end-to-end solution for automatically calculating, displaying, and booking credit card processing fees directly within your SuiteCommerce environment.
This feature is designed for high-volume B2B and B2C operations that require financial accuracy and seamless NetSuite integration right out of the box.
Key Value Proposition
NetSuite Native
Margin Protection
How It Works: Key Features
The feature handles dynamic calculation and automates all necessary backend transaction entries, giving your finance team confidence in the data and your buyers full transparency.
| Feature | Executive Benefit |
|---|---|
| Dynamic Calculation Logic | Guaranteed Accuracy: Calculates surcharge based on percentage, leveraging customer-specific rates pulled directly from NetSuite or falling back to a configurable default percentage. |
| Full Frontend Visibility | Transparent Customer Experience: Displays the exact surcharge amount in the cart, checkout summary, and My Account sections. Updates in real-time when the payment method is switched. |
| Seamless Backend Processing | Clean Accounting: When an order is placed, the surcharge is automatically added as a separate sales order line item. It then facilitates the creation of a corresponding dummy invoice applied to the customer payment, ensuring perfect GL reconciliation. |
| Centralized Configuration | Total Control: Easily manage the default surcharge rate, customer overrides, item-specific rules, and the consumer-facing disclaimer message. All via simple site settings. |
What Sets Our Surcharge Extension Apart?
Delivered by experts, this extension functions as a robust financial utility, ensuring deep and reliable integration with your NetSuite environment.
Integrated Financial Records
We don’t just calculate a number; we create the necessary financial documents (sales order line, dummy invoice) directly in NetSuite to ensure the recovered fee is properly accounted for and auditable.
Customer-Specific Rate Engine
The ability to pull unique rates for different customers ensures compliance and maximizes recovery across various contract terms.
Non-Disruptive Installation
Delivered as a professional SuiteCommerce extension, guaranteeing compatibility and maintaining your platform’s upgrade path.
